Privacy Policy

Last updated: September 13, 2026

AFBDECOR respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit afbdecor.com, purchase products, contact us, create an account, subscribe to communications, or otherwise interact with our online store and services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as your name, billing and shipping address, email address, telephone number, account information, order history, product preferences, customer-service communications, and information you voluntarily provide to us.

When you place an order, payment information is processed by Shopify and/or the applicable payment provider. We may receive transaction-related information needed to process and support your order, but payment providers generally handle full card or payment credentials directly.

We may also automatically collect technical information about your visit, including IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from technical data, session activity, and cookie or similar technology identifiers.

2. How We Use Personal Information

We may use personal information to:

  • process, confirm, fulfill, deliver, and support orders;
  • communicate about purchases, delivery, pickup, returns, refunds, or customer-service requests;
  • create and manage customer accounts;
  • provide product recommendations and improve our website, products, and services;
  • detect, investigate, and help prevent fraud, abuse, security incidents, and unauthorized transactions;
  • send promotional communications where permitted and according to your preferences;
  • measure website performance, advertising, and customer engagement;
  • maintain business, tax, accounting, and transaction records; and
  • comply with legal obligations and enforce our policies and agreements.

3. Shopify and Service Providers

Our store is hosted on Shopify. Shopify processes information needed to provide the ecommerce platform and related services. We may also share information with service providers that help us operate our business, such as payment processors, shipping and freight carriers, delivery providers, warehousing providers, analytics providers, marketing providers, fraud-prevention services, technology vendors, and professional advisers.

We disclose only information reasonably necessary for those providers to perform services for us, subject to applicable contractual and legal requirements.

4. Shipping, Freight, and Delivery Information

To fulfill an order, we may provide your name, delivery address, telephone number, order details, and delivery instructions to parcel carriers, freight companies, local delivery providers, or other fulfillment partners. Large or oversized furniture may require freight or scheduled delivery and therefore may require additional coordination with the customer.

5. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, local storage, and similar technologies to keep the site functioning, remember preferences, understand site usage, support checkout and security, and measure or personalize marketing. Your browser may allow you to block or delete cookies. Some website functions may not work properly if required cookies are disabled.

6. Marketing Communications

If you subscribe to marketing, we may send promotional emails or other communications in accordance with your choices and applicable law. You can unsubscribe from marketing emails using the unsubscribe link included in the message. Transactional or service communications relating to an order may still be sent when necessary.

7. When We May Disclose Information

We may disclose personal information to service providers described above; to comply with law, court orders, lawful requests, or regulatory requirements; to protect the rights, property, safety, or security of AFBDECOR, our customers, or others; to investigate fraud or misuse; or in connection with a business transaction such as a merger, financing, reorganization, sale, or transfer of business assets.

8. Cross-Border Processing

AFBDECOR serves customers in the United States and Canada, and our service providers may process information in more than one jurisdiction. As a result, personal information may be stored or processed outside your province, state, or country and may be subject to the laws of the jurisdiction where it is processed.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, accounting, dispute resolution, fraud prevention, legal compliance, and enforcement of agreements. Retention periods can vary depending on the type of information and applicable requirements.

10. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have rights or choices regarding your personal information, which can include requesting access, correction, or deletion; withdrawing consent where processing is based on consent; objecting to or restricting certain processing; and opting out of marketing communications.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests. Some information may need to be retained where permitted or required by law, including transaction and accounting records.

12. Children

Our store is intended for general audiences and is not directed to children. We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be required by applicable law.

13. Third-Party Websites and Services

Our website may link to third-party sites or services. Their privacy practices are governed by their own policies, and AFBDECOR is not responsible for the privacy practices of third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The revised version will be posted on this page with an updated date.

15. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact AFBDECOR through our Contact Us page or email orders@afbdecor.com.